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Quality Improvement at SETFHT

Health care matters to every Ontarian. That’s why the government has taken important steps to improve the quality of Ontario’s health care system and make sure every health care dollar is used to provide the best possible care.

Ontario’s Excellent Care for All strategy means that:

  1. The patient is at the centre of the health care system.
  2. Decisions about patient care are based on the best evidence and standards.
  3. The health care system is focused on the quality of care and the best use of resources.
  4. The main goal of the health care system is to get better and better at what it does.

How is Quality Measured?

Health Quality Ontario (HQO) is the agency responsible for helping to improve the quality of health care to the people of Ontario. All hospitals, long-term care facilities, community care access centres, community health centres and family health teams submit an annual Quality Improvement Plan (QIP) to HQO. The QIP is composed of an agency summary, a progress report from the previous year, and a workplan for the coming year.  There are three major pieces to a QIP workplan:

  1. An indicator, which is a measure of good care. HQO sets many of these, and organizations can add some of their own.
  2. A target, so that we can measure how well we have done.
  3. An improvement project. There may be one of more projects for each indicator; if the organization is performing well in some areas, there may be no projects for those measures of care.

SETFHT's Quality Improvement Plan

SETFHT's Quality Committee develops its QIP in consultation with the Board and the Patient Advisory Council. The Quality Committee has broad representation from the staff, MDs, board and management of SETFHT, including: three physicians (two of whom are also Board members), one public Board member, two nurses, the pharmacist, the QI data coordinator, the QI Decision Support Specialist, the Director, Interprofessional Practice & Quality Improvement, and the Executive Director.   The Board and the Patient Advisory Council regularly review our progress in meeting our improvement targets.

We have posted our 2017-18 QIP submission below.

 

Attachments (click to download):
 Adobe Acrobat Document SouthEastTorontoFHT_narrative.pdf Adobe Acrobat Document SouthEastTorontoFHT_progressReport.pdf Adobe Acrobat Document Copy of SouthEastTorontoFHT__workplan.pdf